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Shipping & Returns


SHIPPING 


WHERE DO YOU SHIP TO?
At the moment we’re only shipping to Australia and New Zealand.
Keep up-to-date to see when, as we’re planning on making BMQ worldwide.  

HOW LONG DOES SHIPPING TAKE? 
Once the order has been sent out and you receive your tracking number, can expect the delivery to reach your door in 5-7 business days. 

 

 


RETURN


IF I DON'T LIKE MY PRODUCT CAN I RETURN IT?
We’re sorry to hear that you’re unsatisfied with your product.
We do except refunds as long as it’s been within 12days, the packaging is still intact and the product has not been used. 

RETURN PERIOD
You have 14 days to return your product. 

RETURN POLICY 
-    The product must not have been used or open
-    Within 14 days of ordering

 

 


OTHERS 


IS BMQ CRUELTY FREE?

Yes, BMQ is 100% cruelty and vegan free. Here at BMQ animals and the well being of our customers is our number one priority. 

By BMQ not contributing to the growing pandemic of animal cruelty, we're doing our part to reduce the amount of animals and don't forgot our earth from this deadly reality. 

WHERE ARE YOU LOCATED? 

BMQ is located in Perth, Western Australia. 

HOW CAN I PAY? ​

At BMQ we accept all major credit cards including, visa, master card etc.

We also accept PayPal payments

Any additional questions or queries please read our terms and conditions. The link is located below. 

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